This Privacy Policy explains how The CM Collective LLC (“The CM Collective,” “we,” “us”) collects, uses, and shares information when you visit our website, sign up for our emails, become a member, or use our coaching services.
1. Information we collect
- Information you give us: name, email address, phone number, and any details you share in forms, coaching, or correspondence.
- Health and intake information: wellness goals and background you choose to share with us for coaching, and the intake/health information you provide to our independent providers through their intake process.
- Payment information: when you pay or subscribe, payment is processed by our payment processor (Stripe). We do not collect or store full card numbers — Stripe handles card data directly.
- Automatically collected: basic usage and device data and cookies/analytics that help us understand how the site is used.
2. How we use your information
- To provide coaching, memberships, and the services you request.
- To coordinate your intake with independent providers and to facilitate orders with licensed pharmacies when you choose to proceed.
- To process payments and manage your membership.
- To send you emails you’ve opted into, service updates, and educational content.
- To improve our website and services, and to comply with law.
3. How we share your information
We do not sell your personal information. We share it only as needed to run our services, including with:
- Independent medical providers and licensed pharmacies, to evaluate your intake and fulfill provider-approved protocols you choose to pursue. Health information you provide to a provider is handled under that provider’s own privacy practices and applicable law (including HIPAA where it applies to them).
- Service providers such as our payment processor (Stripe), email/marketing platform (Kit), and website/analytics tools, who process data on our behalf.
- Legal and safety reasons, when required by law or to protect rights and safety.
4. A note on health information
The CM Collective is a coaching and education business and is generally not a HIPAA “covered entity.” Health information you share directly with independent licensed providers through their intake systems is governed by those providers’ privacy practices. Please review their notices when you complete an intake.
5. Cookies & analytics
We use cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings; disabling them may affect some features.
6. Email & marketing choices
You can unsubscribe from marketing emails at any time using the link in any email. We will still send essential service messages related to your account or membership.
7. Data security
We use reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your choices & rights
You may request to access, correct, or delete personal information we hold about you by emailing us. Depending on your location, you may have additional rights under applicable privacy laws.
9. Children
Our services are intended for adults 18 and older. We do not knowingly collect personal information from children under 18.
10. Changes to this policy
We may update this Privacy Policy from time to time. Changes are effective when posted, with the “last updated” date revised above.
11. Contact
Questions about your privacy or this policy? Email info@thecmcollective.co.